Customer Care

SUPPORT

Customer Care

We’re here for you
To help you and answer your questions 24/7.

It’s also very practical to reach us on our Twitter page. You can tweet us by clicking on the link below.

Contact Form




General InquiryWeb Design and DevelopmentHosting

FAQ

Questions

Web

Getting Started

Welcome to Triceps, The Web Tailor!
Triceps was founded in 2002 by Ugur Terzi. The company is currently serving its products & services from its main office (Next Level, Ankara – Turkiye) with the branch office (State College, PA – United States). The main products and services that it operates; Web design, web development, mobile applications, UI designs, UX designs, graphic designs, tailored type web hosting and domain name registration. (Please visit the About Us page for more information.)

What do you offer?

When we need a web design, some basic questions come to mind: What services will I receive in terms of design? How much am I going to pay? When will my web page be ready? Which functions will I have? Will I appear in Google search results (SERP)? Etc.

We don’t have a common answer to these questions for each project, but there are also services you can have by default when working with Triceps. For example, you’ll be sure about: Your web page & applications works smoothly on desktops, tablets, notebooks, and mobile devices. It is 100% compatible with search engines. It is built on current versions of the programming languages and database infrastructure; which it becomes as safe and long-lasting. You’ll have an admin panel which means you’re the real owner of your website or application. You’ll have 24/7 technical support from Triceps.

Each project has different budget needs, timetables, and processes. This variability is often associated with the nature of a set of elements: originality in design, function & skill structure, target audience, target language & languages, target device, marketing elements, content design, digital content (video & photo), etc.

Please contact us to discuss all these in more detail.

I have an idea, which way should I follow?

You have a great idea, but how do you make it real?

You have a great idea, you did research; you’re sure that is a unique or sure a better form similar. Where does it start? Which programming language should be selected? What type of server should you use? Security, Mobile Applications, Mobile Interfaces, API etc. and how you will manage all these issues? How should you plan for ongoing versions? How you will analyze the application statistics? And these values are going to tell you what? How you must manage the user experience? Should you learn about legal obligations? What should be the income method? Can an investor be found? How do I apply to content in more than one language? How is product development?

All these and similar questions are available in here, Triceps. All you have to do is contact us (contact form, Twitter or Triceps Chat).

Can you fix my web site?

Websites -except for some exceptional cases- of course, can be fixed. Please contact us through the contact form right now and let’s find an answer to your question right away.

Can I get development support for my application which is currently running on the web?

Definitely, yes! Please contact us through the contact form right away, and immediately solve the problem.

I need to update my WordPress page, could you help me out here?

Definitely, yes! Please contact us through the contact form right away, and immediately solve the problem.

There are some bugs in my application/my website. Can you help me to fix this?

Definitely, yes! Please contact us through the contact form right away, and immediately solve the problem.

Can you help me to speed up my page?

Definitely, yes! Please contact us through the contact form right away, and immediately solve the problem.

I want to add some additional features to my website. Could you help me out here?

Definitely, yes! Please contact us through the contact form right away, and immediately solve the problem.

HOSTING

Getting Started

Welcome to Merll Hosting!
Merll is a brand of Triceps, The Web Tailor, Inc. Merll provides Web Hosting Services on behalf of Triceps. Merll dedicated-servers are located in the IBM Data Center equipped with the CloudLinux operating system.

Merll is managing it’s operations under Merll Customer Portal which is free to signup.

Please browse the Merll Hosting page to review its products, plans, prices, and all other tailored type service details.

How can I move my hosting services, domains and websites to your company?

How can I move my hosting services such as domains, websites, applications, reseller accounts etc. to your company?
Hosting service or domain name transfer is a process quite easy to move if the right timing can be accomplished smoothly. We (our dedicated team) can perform all actions on your behalf without any data loss. In this process, you will continue to use your websites or emails as being normal.

Am I safe with you?

Your sensitive information sent via email and your website operations always must be protected; such a structure is safe with you?
There’s a very simple answer to this question, definitely, yes!

Merll has been certified by The Information and Communication Technologies in the Republic of Turkey. Merll is using the most advanced server infrastructure in the world, which is located in IBM Data Center. CloudLinux powered operating system servers offers account base isolation with CageFS. This system is working like a virtual server. That means you’ll have a super secure, fast and modern web hosting services without its expensive monthly price.

Merll is managing it’s operations under Merll Customer Portal which is free to signup and try.

Please browse the Merll Hosting page to review its products, plans, prices, and all other tailored type service details.

Are we together in the battle with spam?

Since its incorporation in 2008, Merll has been battling with spam for 24/7 – like every other honest web hosting company. With MailScanner, each email is scanning before sending or receiving.

Please browse the Merll Hosting page to review its products, plans, prices, and all other tailored type service details.

Do you install SSL Certificates to a website or application?

Yeah, sure we do. Merll Hosting allocates the most valid and secure SSL certificates on the market and installs it on your account.

Please browse our Merll Hosting page to review our SSL products, plans, prices and all other details regarding our tailored type web hosting services.

Do you register Domain Name?

Certainly! Please check your domain name with Merll Hosting Customer Portal.

Do you sell IP addresses?

Certainly! Please browse our Merll Hosting page to review our Network products, plans, prices and all other details regarding our tailored type web hosting services.

SEO

Do you provide SEO services?

SEO is one of the best services that Triceps offer. The service we recommend is Haute Couture SEO service rather than simply an SEO service. Please visit our Haute Couture SEO page for details.

What is the difference of Haute Couture SEO from its competitors?

Haute Couture SEO is a 36-step, monthly repetitive work plan that focuses on making your products and services more visible, more customer-oriented and thus more competitive.

While our competitors are focusing on going up on your SERP (search engine result page), we will ensure you that we focus on your products & service and customer relationship.

While our competitors are focusing on the number of visitors and traffic on your page, we are interested in bringing your target audience to your page. In a nutshell, your specific cuts prevent you from wasting your time and money with SEO work.

MOBILE

Do you provide mobile application design and development services?

Certainly yes. We are particularly assertive in developing mobile application interfaces. In the programming section, we continue to produce beautiful works with the help of our business partners in Belgrade. For sample projects and questions, please use the contact form.